delivery & returns

Despatch and Delivery

1. Photo only orders will be despatched within 3 working days of confirmation of your order.

2. Mounted or Framed Photo orders will be despatched within 10 working days of confirmation of your order.

3. All goods will be despatched by registered post or specialist Courier Company to the address provided to us on the order form. If you have any special delivery requirement, please contact us by email to sales@iconicphotogalleries.co.uk.

Delivery and Packaging Charges

 

UK

Europe
Zone 1

Europe
Zone 2

USA &
Canada

Asia

Rest of
the World

Print only

- First Item

£5.95

£11.95

£11.95

£11.95

£11.95

£11.95

- Next Item

£1.95

£2.95

£2.95

£3.95

£3.95

£3.95

Print with window mount

- First Item

£14.95

£71.95

£76.95

£64.95

£74.95

£100.95

- Next Item

£8.95

£32.95

£32.95

£27.95

£38.95

£55.95

Print Framed

- First Item

£14.95

£71.95

£76.95

£64.95

£74.95

£100.95

- Next Item

£8.95

£32.95

£32.95

£27.95

£38.95

£55.95

Cancellation and Returns Policy

Cancellation

If you wish to cancel your order you can notify us by email to sales@iconicphotogalleries.co.uk before we have despatched the goods to you.

Returns

Orders arriving incorrect or damaged

In the unlikely event that incorrect items are sent, or your order arrives damaged please return the Items for replacement, exchange or refund. You must notify us within 7 days of receiving the goods of any problem.

Order no longer required

If you have an order that you no longer require, you may return the order for a refund or credit to another purchase. You must return the order within 7 days and notify us of your intentions. All returned items must be in the original condition/packaging1.

When we receive the returned items we will process your refund2 or exchange. From your refund will be deducted the cost of delivery to you and also a handling fee3.

1. It is advised that you send items back by recorded post.
2. Items ordered through the requests process are not eligible for refund.
3. The handling fees are £5 per print, £10 per mounted print, £20 per framed item.

April 2013