FAQ

How big are the photos?

The proportions of our original images do vary. For example some are tall and narrow, others the same height but
slightly wider.

Print only
Small prints will have an image area between 10x8 inches and 10x7 inches (between 254x203 mm and 254x178mm).
Medium prints will have an image area between 16x12 inches and 16x11.5 inches (between 406x305 mm and 406x292mm).
Large prints will have an image area between 20x16 inches and 20x14inches (between 508x406 mm and 508x355mm).

All prints will come with a white border of approximately 1 inch or 25 mm around the image area.

Mounted Photos
The photos will be printed in the sizes stated as above. Window Mounts will overlap the printed image by approximately 3mm all round. The outer dimensions of the Window Mounts are as follows.
Small Mount: 14x11 inches or 355x279 mm
Medium Mount: 20x16 inches or 508x406 mm
Large Mount: 24x20 inches or 610x508 mm

Framed Photos
The photos will be printed and mounted in the sizes stated as above. The outer dimensions of our frames are as follows:
Small Frame: 15x12 inches or 384x306 mm
Medium Frame: 21.5x17 inches or 546x435 mm
Large Frame: 24.5x21.25 inches or 622x540 mm

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What if I want a larger size or a different frame?

No problem, simply email us at sales@iconicphotogalleries.co.uk with your request and we'll get back to you asap.

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I can't find the exact picture I want on your site, do you have any more?

Yes we do. Simply email us with your request and we can put together a selection of specific images specially for you to choose from.

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What is the difference between Print only, Mounted and Framed?

Print only is a beautiful photographic print. Our photographic prints are produced on Fuji Crystal Archive paper and because it is real photo paper, prints have the tactile look and feel of a traditional photograph. All our prints are supplied with a white border of approximately 25mm around the image area. Choosing Print only might be a good option if you are overseas and want to save money by not paying the additional delivery costs of a frame and mount.

Mounted prints or "frame ready prints" are traditionally the first stage of the framing process. We produce the photographic print (as described above), then professionally bevel-cut a suitably sized acid-free, slightly off white card window mount. The print is then sandwiched between the window mount and a backing card which holds the photo completely flat and fixes the mount in place around the photo. The window mount will cover or overlap approximately 3mm of the image on all four sides. We then wrap it all in a clear protective film to protect it prior to delivery. A Mounted print might be a good option if you already have a suitably sized frame or want to purchase a cheaper frame. All our Mounted prints are produced in standard sizes to fit frames readily available on most high streets.

Framed prints are a fantastic option to choose because your chosen images come beautifully finished and ready to hang straight away. No messing with mounts or finding frames, just open your package, admire the beautiful finish and hang in the place of your choice. We print and window mount the photos as described above, then place them in your choice of either a black or white high quality wooden frame with exhibition quality, shatter-resistant perspex. A backing board is then applied and sealed to the frame. A framed print makes an ideal present with a real wow factor.

You can get a live preview of the differences between Print only, Mounted and Framed for your chosen image by selecting options in the "Frame" drop down menu once you have chosen a picture.

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Do you use glass or perspex in frames?

For many reasons we use exhibition quality, shatter-resistant perspex.

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Do you do canvas prints or any other types?

We also offer canvas and giclee art prints. Simply email us with your request.

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How long will my order take?

We endeavour to ship orders within 10 working days of confirmation of your order. Print only orders will be despatched within 3 working days of confirmation of your order. But please allow up to 28 days for delivery. If you have any special delivery requirements, please contact us by email.

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What if I want my order faster?

It is possible to produce and ship your order using an Express service. Please email us for details

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How will my order arrive?

All our orders are carefully packed and packaged to avoid any damage during transit.

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What are your delivery arrangements?

We use either Registered Post or a specialist Courier Company to deliver your items

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How much do you charge for delivery?

 

UK

Europe
Zone 1

Europe
Zone 2

USA &
Canada

Asia

Rest of
the World

Print only

- First Item

£5.95

£11.95

£11.95

£11.95

£11.95

£11.95

- Next Item

£1.95

£2.95

£2.95

£3.95

£3.95

£3.95

Print with window mount

- First Item

£14.95

£71.95

£76.95

£64.95

£74.95

£100.95

- Next Item

£8.95

£32.95

£32.95

£27.95

£38.95

£55.95

Print Framed

- First Item

£14.95

£71.95

£76.95

£64.95

£74.95

£100.95

- Next Item

£8.95

£32.95

£32.95

£27.95

£38.95

£55.95

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Can you deliver to an address other than my billing address?

Yes. Simply enter the details in the Delivery Address section in the Checkout process.

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Do I need to pay tax on my order?

If you reside outside Great Britain and the European Union (EU) your order will not be charged sales tax or Value Added Tax (VAT).
If you reside within Great Britain and the European Union (EU) your order will be charged Value Added Tax (VAT) at the
prevailing rate.
Please see our Terms and Conditions.

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How do I track my order?

You will receive an email when your order has been dispatched with your tracking number and a link to the
tracking website.

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How can I contact you?

Please see our Contact Us page.

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What if my question is not listed here?

Simply email us and we will get back to you as soon as possible.

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